We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission:To actively connect people to their next great opportunity.Who We Are:ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.SummaryWe're looking for a strategic, results-oriented Customer Marketing Manager to join our Marketing team and lead initiatives that deepen enterprise customer engagement, support revenue growth, and elevate ZipRecruiter's brand presence. In this highly cross-functional role, you'll drive programs across Account-Based Marketing (ABM), customer events, co-marketing, and customer storytelling, including leading our Customer Advisory Board and Talent All-Stars podcast.You'll partner closely with Sales, Product, Brand, and Customer Success to craft and execute programs that strengthen relationships with key customers and bring their stories to life. This is a unique opportunity to shape how we engage and grow our most important accounts.Key FocusesOwn and execute customer marketing initiatives such as virtual/in-person events, case studies, the Talent All-Stars podcast, and our Customer Advisory BoardPlan and manage events aligned with business goals, including roundtables, roadshows, summits, and strategic onsite visitsPartner with Sales to target key accounts, develop tailored messaging, and create a playbook for onsite customer engagementsLead the development and promotion of customer case studies and success stories, in collaboration with Sales, Brand, Content, and PRManage guest coordination, scripting, and production for our Talent All-Stars podcast and develop post-interview nurture strategiesLaunch and run our Customer Advisory Board, including recruitment, agenda planning, and feedback loops to inform product strategyTrack and report on program performance and customer engagement outcomesMinimum Qualifications4+ years in a performance-driven B2B marketing environment (e.g., customer marketing, ABM, or similar roles)Bachelor's degreeProven experience leading customer-facing programs such as events, co-marketing initiatives, or customer storytellingStrong analytical, communication, and project management skillsExperience working cross-functionally with Sales, Product, and Brand teamsAbility to travel up to 25%Preferred Qualifications5+ years in customer marketing or enterprise-level ABMProficiency in Salesforce, marketing automation, and sales enablement toolsStrong understanding of digital marketing tactics across channels (email, content, web)Experience in HR tech, recruiting, or talent acquisition industryAs part of our team you'll enjoyCompetitive salaryExceptional benefits packageFlexible Vacation & Paid Time OffEmployer-matched 401(k) plan#LI-RemoteThe US base salary range for this full-time position is $110,000 - $150,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: