Work From Home with TurboTax Product ExpertGet paid $24 per hourGet a $405 Certification bonusWork from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to SundayEarn an additional $5/hr from April 9–15 for all hours workedFast 24 hour CertificationCompensation BreakdownEarn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per weekBase Pay$18.50 per hour Includes:Guaranteed hourly payIncludes $3.00 Network Fee componentPaid on every hour workedWeekly Bonus OpportunitiesUp to $250 per weekBonuses are performance & schedule based:Hours Worked Bonus$100 Weekly Bonus when you work 36 – 44.99 hours$100 Weekly Bonus when you work 45+ hoursTNPS Performance Bonus$50 Gift Card when you achieve:4 or more TNPS Promoters in a single dayZero TNPS Detractors that same dayAs a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.ResponsibilitiesAnswer customer queries about TurboTax products and tax return software.Assist with basic navigation, document import, printing, filing, and general tax questions.Handle certification processes and training as a TurboTax Product Expert.Build and manage flexible schedule between 8am EST and 12am midnight EST Monday to Sunday.Work at least 25 hours per week; optional extra hours available.Participate in live calls with assigned SME and support Marketplace Performance Specialist.QualificationsNo specific accounting background required.Enthusiastic individuals eager to learn and help customers.Strong communication skills and empathy.Ability to understand customers' needs and provide clear solutions.#J-18808-Ljbffr