Remote Customer Support Manager | Data-Driven Coach

Freelanceshop

New York, NY(remote)

JOB DETAILS
SALARY
$56,469–$61,500 Per Year
SKILLS
Coaching, Customer Service Management, Customer Support/Service, Data Analysis, Leadership, Mentoring, Operational Audit, Performance Metrics, Team Lead/Manager
LOCATION
New York, NY
POSTED
Today

Freelanceshop is seeking a Customer Support Manager to lead a team remotely. This role involves mentoring 10-25 representatives, driving performance metrics through data analytics, and ensuring operational excellence through Lean principles.The ideal candidate will have 2-5 years of leadership experience in customer service settings. The position offers an average salary of $56,469 – $61,500 with comprehensive benefits, including medical, dental, and unlimited PTO.#J-18808-Ljbffr

About the Company

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Freelanceshop