Analysis Skills, Auditing, Business Analysis, Communication Skills, Corporate Policies, Cross-Functional, Customer Support/Service, Data Analysis, Documentation, Establish Priorities, Federal Laws and Regulations, Fitness, Fundraising, Government, Health Plan, High School Diploma, Identify Issues, Loan Servicing, Loss Mitigation, Microsoft Office, Microsoft Outlook, Microsoft SQL Server, Mortgage, Mortgage Lending, Mortgage Servicing, Multitasking, People Management, Problem Solving Skills, Process Analysis, Process Improvement, Regulations, Reimbursement, Reporting Skills, Restaurant, Retail, Root Cause Analysis, SQL (Structured Query Language), Scripting (Scripting Languages), State Laws and Regulations, Time Management, Training Program, Vlookups