Analysis Skills, Communication Skills, Customer Support/Service, Detail Oriented, Electrical Engineering, Establish Priorities, IEEE (Institute of Electrical and Electronic Engineers), National Electrical Code, Professional Engineer, Sales, Technical Support
Job Description/Function
Support junior engineers and customers in the field of power systems and arc flash analysis in a technical role
- Have expert knowledge of power system studies - arc flash evaluations, IEEE 1584, and NFPA 70E
- Strong working knowledge of EasyPower, SKM, and ETAP
- Review all complexities of models and reports for accuracy (both one lines and scenarios)
- Occasional help in creating models or reports
- Understand industrial and commercial power environments to provide technical support to clients, engineers and sales
- Provide practical applications and solutions of expert knowledge to our clients
- Provide support during non-standard hours for urgent questions and customer support (usually Tues-Thurs)
- Have or obtain PE license within 6 months
- Frequent and clear communication between team members, particularly as it relates to supporting team members on site
- Eligible to work in the U.S. and pass federal background checks.
Critical Competencies
- Efficient
- Able to prioritize, organize and plan
- Honest, high integrity
- Communicates and follows through on commitment
- Attention to detail
- Analytical skill- Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights
- Persistent
- Proactive
- Strong work ethic
- Ability to be fluent in SKM, ETAP and EasyPower within 12 months
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