A leading software platform is looking for an IT leader to elevate their helpdesk and sysadmin organization from reactive support to a proactive, process-driven internal service. This role involves building a high-performing team, establishing efficient onboarding/offboarding programs, and overseeing IT project roadmaps. Candidates should demonstrate proven leadership, system-building experience, and a commitment to continuous improvement. The position offers a salary ranging from $120,000 to $160,000 based on experience, with comprehensive benefits and a remote-first work environment.#J-18808-Ljbffr