"We are seeking a detail-oriented Remote Hospitality & Guest Relations Coordinator to join our growing team. In this role, you will be the primary point of contact for our travelers, ensuring their journey is seamless from booking to return. You will manage guest inquiries, coordinate with global hospitality partners, and ensure all travel documentation is accurate and delivered on time."
Key Responsibilities:
Manage high-volume guest communications via email and chat.
Coordinate with hotels and local vendors to confirm special requests.
Maintain accurate guest records and data entry within our CRM.
Resolve itinerary conflicts or travel disruptions with empathy and speed.