Smart Geeks is seeking a Helpdesk/Desktop Support Technician in Washington, D.C. The role involves receiving incoming calls, troubleshooting end-user issues, and providing solutions for technical problems. Candidates should have at least 2 years of IT experience with a strong focus on desktop support, and CompTIA A+ certification is preferred. Effective communication and documentation skills are essential. Join us in delivering exceptional service while coordinating with field services to resolve customer inquiries.#J-18808-Ljbffr