Energy Solutions in New York is seeking a Help Desk Technician II to provide Tier 1 IT support for local and remote employees. The ideal candidate will have 3 years of experience in IT help desk services and a strong understanding of Windows and macOS environments. You'll resolve technical issues, maintain documentation, and assist in hardware management. The hourly rate ranges from $32 to $36 based on experience, alongside an excellent benefits package including medical, dental, and a generous retirement plan.#J-18808-Ljbffr