Remote IT Service Desk Technician | First-Line Support

Pomeroy

New York, NY(remote)

JOB DETAILS
SALARY
$20–$24 Per Hour
SKILLS
1st Level Support, Communication Skills, Customer Support/Service, High School Diploma, Identify Issues, Problem Solving Skills, Technical Support
LOCATION
New York, NY
POSTED
Today

A leading IT services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support tickets, diagnosing issues, and escalating to other teams if necessary. Candidates should possess a high school diploma or GED, with strong communication and problem-solving skills. The position offers two shift options and competitive pay ranging from $20 to $24 per hour.#J-18808-Ljbffr

About the Company

P

Pomeroy