Job Description
The Impact You'll Make As a JD Edwards World Support Analyst, you'll be the go-to expert for resolving complex application issues, guiding customers through best practices, and ensuring their ERP systems operate at peak efficiency. Your expertise will directly impact how smoothly our customers can run their finance, distribution, manufacturing, and payroll processes keeping their businesses moving forward. What You'll Do
- Serve as a senior-level functional and/or technical support resource for JD Edwards World ERP.
- Troubleshoot and resolve complex application issues across modules such as General Ledger, Accounts Payable/Receivable, Inventory, Sales Order, Procurement, Manufacturing, and Payroll.
- Diagnose and resolve configuration, integration, and performance problems within JDE World.
- Provide guidance on upgrades, patches, and customizations to minimize downtime and risk.
- Document solutions and create knowledge base content to help prevent recurring issues.
- Collaborate with customer teams to understand business processes and recommend system improvements.
- Participate in occasional after-hours or weekend support rotations for urgent, business-critical incidents.
What You'll Bring
- Proven experience supporting JD Edwards World in a functional, technical, or techno-functional role - ideally 10+ years' experience.
- Expert level knowledge of JDE World Software both the Manufacturing and Distribution modules
- Strong troubleshooting skills with the ability to quickly identify root causes and implement solutions.
- Familiarity with JDE World tools such as FASTR, DREAM Writer, World Writer, and menu/task management.
- Excellent communication skills able to translate technical details into clear, actionable guidance for non-technical users.
- A customer-first mindset with a passion for problem-solving and delivering value.
- Ability to work independently while collaborating effectively with remote teams.
- Understanding of RPG, CL, and AS/400 (IBM i) environments is a plus.
- JD Edwards EnterpriseOne knowledge is a plus
Why You'll Love It Here
- Remote flexibility Work from anywhere while supporting a diverse range of customers.
- Challenging, meaningful work Every issue you solve has a direct impact on a customer's business success.
- Professional growth Opportunities to deepen your JDE World expertise and cross-train in related ERP technologies.
- Competitive compensation Including performance incentives and comprehensive benefits.
- Supportive culture A collaborative environment where your expertise is valued and your contributions are recognized.
Numbers & Facts
| Location | Broomfield, CO (Remote) |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1994 |
| Website | https://www.edistaffing.com/ |
About Company
At EDI Staffing, we strive to provide the best staffing solutions for each of our business disciplines, in honest, resourceful, and creative techniques. Our mission is to connect talented people with great organizations across all industries, while maintaining our company values: accountability, innovation, integrity, teamwork and work ethic. Our commitment to our values becomes tangible in our daily customer interactions and lifetime customer relationships.
Skills
- Accounts Payableunmatched
- Accounts Receivableunmatched
- Analysis Skillsunmatched
- Best Practicesunmatched
- Business Processesunmatched
- Communication Skillsunmatched
- Content Developmentunmatched
- Distribution Servicesunmatched
- ERP (Enterprise Resource Planning)unmatched
- Financeunmatched
- General Ledger Accountingunmatched
- IBM AS-400 Serverunmatched
- IBM Product Familyunmatched
- Identify Issuesunmatched
- J D Edwardsunmatched
- Java IDE (Integrated Development Environments)unmatched
- Knowledge Baseunmatched
- Manufacturingunmatched
- Manufacturing/Industrial Processesunmatched
- Menu Developmentunmatched
- Menu Managementunmatched
- Payroll Administrationunmatched
- People Managementunmatched
- Problem Solving Skillsunmatched
- Purchasing/Procurementunmatched
- RPG Programming Languageunmatched
- Risk Managementunmatched
- Root Cause Analysisunmatched
- Salesunmatched
- Software Patchesunmatched
- System Operationsunmatched
- Team Playerunmatched
- Technical Supportunmatched
- Testingunmatched
- Writing Skillsunmatched
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