APremium Healthcare Solution, LLC is seeking a highly organized, customer-focused Remote Medical Administrative Assistant to support our growing healthcare operations. If you enjoy helping patients, coordinating administrative tasks, and working in a fast-paced virtual environment, we'd love to hear from you.
In this role, you'll support healthcare providers and patients by scheduling appointments, maintaining electronic medical records (EMR/EHR), verifying patient information, assisting with administrative workflows, and delivering outstanding customer service. This position is ideal for professionals with experience in healthcare administration, medical office support, patient services, or customer service.
What You'll Do
- Schedule, reschedule, and confirm patient appointments.
- Answer incoming calls, emails, and secure patient messages.
- Maintain accurate electronic medical records (EMR/EHR).
- Verify patient demographics, insurance information, and eligibility.
- Assist with patient registration, onboarding, and intake documentation.
- Coordinate referrals and communicate with providers and healthcare facilities.
- Process administrative paperwork and maintain confidential records.
- Support billing documentation and insurance-related administrative tasks.
- Respond to patient inquiries with professionalism and empathy.
- Ensure compliance with HIPAA and company privacy policies.
- Collaborate with internal teams to ensure efficient patient care coordination.
- Complete additional administrative projects as assigned.
Required Qualifications
- High school diploma or GED.
- At least 1 year of experience in healthcare administration, medical office support, customer service, or administrative support.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills.
- Proficiency with Microsoft Office, Google Workspace, and standard computer applications.
- Ability to multitask and work independently in a remote environment.
- Reliable high-speed internet connection and a dedicated workspace.
Preferred Qualifications
- Experience working in a physician's office, clinic, hospital, home health agency, or healthcare organization.
- Knowledge of Electronic Medical Records (EMR/EHR) systems.
- Familiarity with medical terminology.
- Experience with appointment scheduling, patient registration, insurance verification, or referrals.
- Medical Office Administration or Medical Assistant training is a plus.
Preferred Skills
- Medical Administration
- Healthcare Administration
- Administrative Support
- Medical Reception
- Patient Scheduling
- Patient Registration
- Customer Service
- Medical Records Management
- Electronic Health Records (EHR/EMR)
- HIPAA Compliance
- Data Entry
- Insurance Verification
- Referral Coordination
- Medical Office Procedures
- Attention to Detail
- Communication
- Time Management
- Problem Solving
- Microsoft Office
- Google Workspace
Benefits
- Fully Remote Position
- Competitive Compensation
- Paid Training
- Career Growth Opportunities
- Supportive Team Environment
- Paid Time Off (where applicable)
- Employee Recognition Programs
Why Join APremium Healthcare Solution, LLC?
At APremium Healthcare Solution, LLC, we believe exceptional patient care begins with exceptional support teams. We foster a collaborative, inclusive, and professional work environment where employees are encouraged to grow, contribute, and make a meaningful impact on healthcare delivery every day.
Equal Opportunity Employer
APremium Healthcare Solution, LLC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
Apply today and become part of a team dedicated to improving healthcare through exceptional administrative support and outstanding patient service.
This is a remote position.