Grover King VFW Post 1115 is seeking a friendly, reliable Remote Member Support Representative to assist veterans, members, families, and community callers. This position provides remote front-desk support by responding to phone calls, emails, and online inquiries. You will be the welcoming voice of our Post, helping connect people with services, events, and support resources.
We offer both part-time and full-time roles with flexible hours, making this a great position for applicants who need schedule freedom while still doing meaningful, community-focused work.
Responsibilities:
Serve as the remote welcome desk for VFW Post 1115
Answer phone calls, emails, and online messages
Provide information on membership, meetings, events, and community programs
Assist veterans and families by directing them to the appropriate Post officers or support services
Support inquiries about hall rentals, donations, volunteering, and Post activities
Maintain a digital log of messages and follow-up needs
Coordinate with Post leadership to ensure inquiries are handled promptly
Maintain professionalism and confidentiality at all times
Strong verbal and written communication skills
Friendly, professional, and patient
Ability to work independently
Reliable internet and phone access
Basic comfort with email and digital communication tools
Respect for veterans and the mission of the VFW
Customer service or administrative support experience
Experience working with veterans or community service organizations
Familiarity with social media messaging (preferred but not required)
Part-time or full-time available
Flexible hours choose morning, afternoon, evening, or a split schedule
Weekend availability is helpful but not required
100% remote
Remote applicants from any location are welcome.
About Grover King VFW Post 1115
VFW Post 1115 is dedicated to supporting veterans, their families, and the local community through programs, advocacy, and service. As a Remote Member Support Representative, You will play an important role in ensuring every veteran and community member receives timely, respectful, and helpful support.
Help veterans, families, and the community from anywhere! Grover King VFW Post 1115 is looking for a friendly, reliable Remote Member Support Representative to provide front-deskstyle assistance via phone, email, and online messages.
Why You will Love This Role:
Flexible Hours Choose mornings, afternoons, evenings, or a split schedule
Part-Time or Full-Time Pick what works for you
Paid Time Off (PTO) Sick and personal days
Professional Development Training and skill-building opportunities
Employee Assistance Program (EAP) Mental health and counseling support
Retirement / 401(k) Options If offered by the Post
Recognition & Stipends Celebrate your achievements
Screening Questions:
Do you have reliable internet and phone access?
Are you comfortable assisting callers and responding to inquiries remotely?
Are you looking for part-time or full-time hours?
Do you have customer service or administrative experience?
| Location | Virginia (Remote) |