Remote Order Entry & Coordination Specialist

This is a remote position.

We are seeking a highly organized and detail-oriented Remote Order Entry & Coordination Specialist to join our team. This position is responsible for accurately entering customer orders, coordinating order fulfillment, tracking shipments, and ensuring smooth communication between customers and internal departments.

Responsibilities

• Process and enter customer orders into the company system.
  
• Verify product information, quantities, pricing, and customer details.
  
• Coordinate with sales, operations, warehouse, and shipping teams.
  
• Monitor orders and provide timely status updates.
  
• Follow up on backorders, delays, and order discrepancies.
  
• Communicate professionally with customers and business partners.
  
• Maintain accurate records and update order information as needed.
  
• Resolve routine order-related issues and escalate complex concerns.
  
• Assist with reports, spreadsheets, and administrative tasks.
  
• Ensure all orders are processed according to company procedures and deadlines.
  

Requirements

• Previous experience in order entry, customer service, administration, sales support, or coordination.
  
• Strong attention to detail and accuracy.
  
• Excellent written and verbal communication skills.
  
• Good organizational and time-management abilities.
  
• Proficiency with computers, email, spreadsheets, and business software.
  
• Ability to manage multiple tasks while working independently.
  
• Reliable internet connection and a professional remote work environment.
  
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Benefits

• Fully remote work environment.
  
• Competitive compensation.
  
• Flexible scheduling options.
  
• Training and professional development.
  
• Collaborative and supportive team environment.
  
• Opportunities for career growth.
  
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