Job Description
Introduction:
How you'll make an impact:
About you:
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.
Overview:
Are you a licensed Property & Casualty professional who enjoys building client relationships and helping customers protect their businesses? Join our growing team at Gallagher Affinity, where you'll manage a dedicated book of business and guide clients through the insurance renewal process for Professional Liability (Errors & Omissions) coverage.
This is an ideal opportunity for someone who enjoys combining customer service, account management, and insurance expertise in a fully remote environment.
$26/hour | Remote | Monday-Friday Business Hours
As an Account Specialist, you'll be responsible for managing an assigned portfolio of renewal accounts and serving as a trusted resource throughout the policy renewal lifecycle.
Key responsibilities include:
- Manage a dedicated book of business focused on Professional Liability and Errors & Omissions insurance renewals
- Contact clients to review upcoming renewals and gather renewal application information
- Process and enter renewal applications accurately and efficiently
- Prepare and present insurance quotes to clients
- Answer coverage and policy-related questions while providing exceptional customer service
- Communicate with insureds, carriers, and internal team members to ensure a smooth renewal process
- Build long-term client relationships through proactive communication and service
- Maintain detailed account documentation and policy records
We believe in setting employees up for success.
- Comprehensive training and ongoing support from an experienced team
- Initial assignment of approximately 50 renewal accounts while learning the business
- Opportunity to grow into a larger portfolio of approximately 100 accounts in peak period
- Typical monthly renewal volume ranges from 70-80 renewals
- Dedicated phone line and remote work setup provided
- Active Property & Casualty (P&C) Insurance License
- Strong verbal and written communication skills
- Ability to build rapport and confidently communicate with clients
- Excellent organizational and time-management skills
- Attention to detail and ability to manage multiple deadlines
- Customer-focused mindset with a proactive approach to problem-solving
Preferred
- Experience with Errors & Omissions (E&O) insurance
- Professional Liability insurance experience
- Commercial lines insurance experience
- Prior account management, customer service, or insurance renewal experience
#LI-MS2
#contingent
Compensation and benefits:At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Numbers & Facts
| Location | Las Vegas, Nevada (Remote) |
| Industry | Insurance |
| Company Size | 10,000 employees or more |
| Year Founded | 1927 |
| Website | https://www.ajg.com/ |
About Company
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
Skills
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