Benefits:- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
We’re Hiring: Remote Pharmacy Technicians Full-Time
Must reside in OH, NC, SC, GA, FL, or VA
Remote | Growth Opportunities
Are you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare members—all from the comfort of home?
PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and we’re looking for
full-time Pharmacy Technicians to join our high-performing remote team.
What You’ll Do:
- Assist Medicare members with rejected pharmacy claims
- Work directly with providers and pharmacies to process prior authorizations
- Complete outbound service calls for adherence and refill reminders
- Manage escalated service issues and ensure accurate resolution
- Document workflows and maintain compliance with quality standards
- Thrive in a fast-paced virtual call center environment
What You Bring:
- Registered or Certified Pharmacy Technician (required)
- 2+ years retail pharmacy experience (required)
- 2+ years customer service experience (required)
- High attention to detail, problem-solving skills, excellent customer service skills, and empathy
- Comfortable with Microsoft Word, Excel, and virtual workflows
- Managed care or PBM experience is a plus, but not required
- Bilingual (English/Spanish) is a plus
Work Environment Requirements:
As a fully remote position, team members must have a
dedicated, distraction-free workspace in their home that supports focused work and protects member privacy. Because this role involves handling sensitive health information (PHI) and conducting member calls:
- Your work area must be separate from common living spaces, such as kitchens or living rooms.
- If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place.
- Headsets and a secure internet connection are required to ensure professional and confidential communication.
What We Offer:
Fully Remote Work Environment
- 17 Days of PTO per year (after 90-days of employment)
- Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day
- Health Insurance Support: Up to $300/month plus a $500 bonus every 6 months
- 401(k) Matching: 3.5% after 6 months, with a 2-year vesting period
- Clear path for career advancement into Team Lead, Supervisor, and Program Manager roles
- Mission-driven culture and supportive leadership
Schedule:
- Full-Time Roles Monday - Friday 9am-6pm
Important:
To be considered, you
must reside in one of the following states:
- Ohio,
- North Carolina,
- South Carolina,
- Georgia,
- Florida
- Virginia
Apply today and join a team where your voice matters and your skills are valued. Help us make prescription drug benefits simpler and more accessible—one member at a time.
Salary: $14.00 - $21.00 per hour based on experience
Work Location: Remote