Remote Real-Time Workforce Analyst

Elevance Health

Indianapolis, IN(remote)

JOB DETAILS
SKILLS
Analysis Skills, Call Volume, High School Diploma, Microsoft Office, Schedule Development, Time Tracking, Workforce Management
LOCATION
Indianapolis, IN
POSTED
3 days ago

A leading health company is seeking a Workforce Management Analyst in Indianapolis, Indiana. This role involves monitoring real-time call volume and managing scheduling to meet service levels. Ideal candidates will have 2 years of call-center experience and a high school diploma. Experience with WFM platforms and a strong command of Microsoft Office is preferred. This position offers the flexibility of virtual work, making it an attractive opportunity for those seeking a balanced work environment.#J-18808-Ljbffr

About the Company

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Elevance Health