Administrative Skills, Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Detail Oriented, Establish Priorities, Interpersonal Skills, Logistics, Onboarding, Organizational Skills, Schedule Development, Service Delivery, Time Management, Work From Home
Velvet Horizons operates as a fully remote service provider focused on coordinating customized client arrangements. We prioritize efficiency, organization, and consistent service delivery across all client interactions.
Role Overview:
The Scheduling Specialist supports clients by organizing logistics, coordinating service details, and ensuring accurate execution of requests. This role includes both administrative and client-facing responsibilities in a remote work environment.
Key Duties:
- Communicate with clients to gather necessary information and confirm details
- Research and present options for accommodations, transportation, and related services
- Develop organized schedules and planning documents
- Coordinate and confirm bookings with third-party vendors
- Provide ongoing updates and support to clients as needed
- Track and document all activities within company systems
- Collaborate with team members to maintain workflow efficiency
Required Skills:
- Strong communication and interpersonal skills
- Ability to manage time effectively and meet deadlines
- High level of attention to detail
- Self-motivated with the ability to work remotely
- Familiarity with online systems and scheduling tools
Compensation & Work Structure:
- Flexible remote work structure
- Performance-based compensation based on completed client arrangements
- Training resources and team support available
Additional Information:
Candidates should be prepared to complete onboarding steps and training modules to ensure alignment with company processes and expectations.