Sikich LLP is looking for a Service Desk Supervisor to lead operations in supporting a large-scale enterprise environment of over 5,000 users. In this hands-on role, you will guide service desk analysts and ensure the effective resolution of incidents using ITIL best practices and tools like Salesforce.The ideal candidate has at least 5 years of ITSM experience, strong leadership abilities, and excellent communication skills. This role is fully remote and offers competitive compensation and comprehensive benefits including health insurance, flexible time off, and a robust wellness program.#J-18808-Ljbffr