Broadcasting, Communication Skills, Communication Systems, Computer Skills, Customer Relations, Customer Support/Service, Digital Media, ERP (Enterprise Resource Planning), Enterprise Application Integration (EAI), Establish Priorities, Freight Forwarding, Government, Groundskeeping, Logistics, Metrics, Microsoft Office, Multitasking, Online Communications, Order Picking/Packing, Order Processing, Organizational Skills, Project/Program Coordination, Service Level Agreement (SLA), Shipping/Receiving, Supply Chain, System Integration (SI), Team Player, Time Management, Warehousing
Company
USSI Global provides field maintenance and system integration for multiple technology markets including commercial communication systems, government weather & consumer sites, digital media and broadcast host locations. With over 300 service locations throughout the United States, others in Canada, Mexico, U.K., the Caribbean Islands, and 140 other countries, we are positioned to handle national and global requirements. For more information visit us at www.ussiglobal.com.
Position: Remote Supply Chain Coordinator
Location: Remote, with the ability to visit Melbourne, FL facility if needed
Shift: Sun to Thurs, 10:00pm to 6:00am
Pay: $20.00/hr
Please note, this position requires the following:
- Ability to meet the shift requirements mentioned above
- A minimum of two-years of experience in Logistics Support or Project Coordinator role.
- Computer proficiency
- This is a remote position that will work from a home office, all necessary equipment will be provided.
Essential Duties & Responsibilities
- Process orders received in Customer Portal, communicate the pick & pack request with the origin Warehouse
- Coordinate transportation and/or intake of materials with warehouses and freight forwarders
- Maintain good relations with customers, warehouse partners, freight forwarders and other Logistics Coordinators to ensure open lines of communication.
- Verify warehouse location, ship to address, EOR & IOR, incoterm and method of shipping. Check for duplicate shipments and ship to addresses. Verify accuracy of parts ordered. Verify required pick up date/delivery date align with the Service Level selected. Verify the Incoterm aligns with the Transportation Mode selected.
- Process serial numbers and quantities prepared by warehouses in Shipping Portal and or ERP
- Assist in updating shipments by providing dates, compliance documents, tracking numbers, tracking information, exceptions or delays
- Respond to inquiries and requests from the customer, partner warehouses and freight forwarders
- Make independent decisions, when unsure request guidance from the manager.
- Receive and process orders in a timely manner, adhering to customer's SLA's
- Prepare shipping requests with clear, concise, and complete job requirements using approved standard templates
- Provide support to the Program Manager for additional duties
- Obtain shipping quotes from freight forwarders within the requirements of the SLA
- Generate and maintain portal reports including, but not limited to, Monthly Stock Reports per Warehouse or Weekly Shipping Metrics.
- Accomplish tasks by working with others and be a good team player
- Recognize how decisions may impact others
- Seek input from others when necessary.
Skills and Attributes
- Team-oriented, can-do personality.
- Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
- Ability to multi-task.
- Thorough knowledge of Microsoft Office Suite.
- Customer service skills
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