Don James - Country Financial is looking for a friendly, dependable person to join the team in Griffin, Georgia as a Remote Team member focused on customer support and marketing support. This role is a great fit if you enjoy helping people, staying organized, and being part of an office that values clear communication and genuine service. You will be one of the voices customers count on, helping answer questions, guide conversations, and make sure people feel taken care of from the first contact through follow-up. Along the way, you will also help with marketing support tasks that keep the office visible, organized, and connected to the community. This is a chance to contribute to both the customer experience and the day-to-day rhythm of the office. If you like work that is practical, meaningful, and people-centered, this role offers a welcoming place to build your skills and make a real difference.
Salary Range: $10.00 per hour
Hourly Base Salary Based on Experience
Work from Home
Flexible Schedule
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
Answer customer questions by phone, email, and other communication channels with care and accuracy
Provide helpful support to clients and make sure their needs are directed to the right person when needed
Assist with day-to-day marketing support tasks, including preparing materials and helping keep outreach organized
Update and maintain client and office records so information stays current and easy to find
Follow office procedures and help keep service work moving smoothly
Support scheduling, follow-up communication, and general administrative tasks as needed
Work closely with Don James - Country Financial to deliver a positive experience for clients and prospects
Help create a welcoming, dependable support experience that reflects the offices values
Strong verbal and written communication skills
Comfort using email, phone systems, and basic computer programs
Ability to stay organized while handling multiple tasks
Reliable attention to detail and follow-through
Professional, friendly manner with customers and teammates
Interest in learning marketing support tasks and office processes
Insurance or financial services experience, preferred
Familiarity with CRM tools or client tracking systems, preferred