GCG is seeking a Technical Customer Service Manager to lead a customer service team in Columbus, Ohio. This remote role involves managing a team of Customer Service Representatives, resolving complex customer issues, and collaborating across functional teams.The ideal candidate has 5+ years of leadership experience in customer service or inside sales, particularly in distribution or manufacturing, and a strong understanding of low voltage wire and cable.We offer a competitive salary of $100,000 to $115,000 plus comprehensive health coverage and generous time off.#J-18808-Ljbffr