Remote Travel Support Coordinator

Truedirectionhi
  • Rochester, New York
  • Remote
    2 days ago

    Job Description

    We are seeking a Travel Support Coordinator to assist with the coordination and organization of travel services for clients. This role is ideal for someone who is organized, dependable, detail oriented, and enjoys helping others navigate the travel planning process.

    Job Description

    The Travel Support Coordinator helps keep travel plans organized from the initial planning stages through the completion of a client's trip. This position involves communicating with clients, organizing travel information, assisting with itinerary updates, and coordinating details with travel partners and service providers.

    Responsibilities

    Assist with organizing client travel plans and itinerary information

    Communicate with clients regarding reservations, schedules, and travel details

    Research destinations, accommodations, activities, transportation, and other travel services

    Assist with coordinating reservation information and requested updates

    Review itineraries and travel details for accuracy and completeness

    Help clients navigate changes, adjustments, and special requests

    Maintain organized records of client preferences, travel details, and correspondence

    Communicate with travel suppliers and service providers when necessary

    Provide timely and professional responses to client questions

    Monitor travel details and assist with keeping information current

    Stay informed about destinations, travel services, and industry updates

    Requirements

    Strong organizational and time management skills

    Excellent written and verbal communication skills

    Strong attention to detail

    Customer service focused and professional

    Comfortable managing multiple tasks and priorities

    Able to work independently in a remote environment

    Comfortable using computers, email, online platforms, and digital tools

    Reliable, responsive, and willing to learn

    Previous travel or customer service experience is helpful but not required

    Training is provided

    Benefits

    Fully remote work environment

    Flexible scheduling

    Training and ongoing guidance

    Access to travel industry tools and resources

    Professional development opportunities

    Supportive remote work environment

    Opportunity to develop valuable experience within the travel industry

    Eligibility

    Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.

    Numbers & Facts

    LocationRochester, New York (
    Remote
    )

    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Record Keepingunmatched
    • Time Managementunmatched
    • Travel Industryunmatched
    • Travel Planningunmatched
    • Work From Homeunmatched
    • Writing Skillsunmatched

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