Engineering Planner Jobot
Garden Grove, CA5 days ago
- $90,000–$115,000 Per Year
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Skills
- Call Centersunmatched
- Call Monitoringunmatched
- Call Volumeunmatched
- Healthcareunmatched
- High School Diplomaunmatched
- Leadershipunmatched
- Management Reportingunmatched
- Needs Assessmentunmatched
- Psychiatry and Mental Healthunmatched
- Schedule Developmentunmatched
- Staff Requirementsunmatched
- Time Managementunmatched
- Workforce Managementunmatched
- Workforce Planningunmatched
Description
Didi Hirsch Mental Health Services is seeking a Workforce Management Specialist I to oversee real-time management and scheduling of front line crisis staff and volunteers. This remote position requires expertise in workforce management reporting and continuous monitoring of call volumes to meet service levels.Ideal candidates should possess a high school diploma or GED, with a preference for a bachelor's degree and experience in contact centers. The role includes managing counselors' schedules, analyzing staffing needs, and collaborating with leadership during peak times.#J-18808-Ljbffr
Numbers & Facts
| Location | Culver City, CA (Remote) |
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