Renault Winery & Resort | Valet/ Bellperson

Renault Winery & Resort| A VIVÂMEE Hospitality property

Renault Winery & Resort is a historic and thriving destination in Egg Harbor City, New Jersey, known for its vineyards, culinary experiences, weddings, and resort offerings. As part of VIVÂMEE Hospitality, Renault blends tradition with modern hospitality to create memorable guest experiences across its expansive grounds.

At VIVÂMEE Hospitality, our culture is grounded in our core virtues:

• JOY – We genuinely enjoy serving others and winning together as a team
• HUMILITY – We respect and uplift one another, always willing to learn and support
• MINISTRY – We view hospitality as a meaningful act of service, creating transformative guest experiences

We hire, develop, and recognize team members based on these values. Candidates who are inspired to grow within these virtues will thrive in our organization.

Position Overview

The Valet/Bellperson is responsible for creating exceptional first and last impressions by providing warm, personalized, and anticipatory service to every guest. This role welcomes guests upon arrival, safely parks and retrieves vehicles, assists with luggage, escorts guests to their accommodations, provides information about the resort, and supports seamless departures. The Valet/Bellperson serves as a knowledgeable ambassador of the property while consistently delivering Forbes Five-Star service standards.

Bell Services – Key Responsibilities

• Greet and welcome guests with a professional, friendly demeanor
• Assist with luggage handling, including transport, delivery, storage, and retrieval
• Escort guests to rooms and provide orientation on amenities and room features
• Coordinate with Front Desk on room readiness and guest arrivals
• Maintain accurate luggage tracking and storage procedures
• Assist with package handling and special delivery requests
• Provide directions, local recommendations, and resort information
• Respond promptly to guest requests and anticipate service needs
• Maintain a clean, organized, and professional work environment

Valet Services – Key Responsibilities

• Safely park and retrieve guest vehicles in a timely manner
• Conduct vehicle walk-arounds and report any existing damage when required
• Maintain security and organization of vehicle keys and valet staging areas
• Follow all safety and operational procedures when handling guest vehicles
• Assist guests with arrival and departure, including vehicle access and luggage support
• Coordinate efficiently with team members during peak arrival/departure times
• Ensure cleanliness and organization of valet areas
• Provide courteous, professional service and assist with guest inquiries as needed

Qualifications

• Strong customer service and interpersonal skills
• Excellent communication and listening abilities
• Ability to lift and transport luggage (typically up to 50 lbs)
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Knowledge of local area preferred
• Flexible availability, including weekends and holidays
• Valid driver’s license with a clean driving record
• Ability to operate manual and automatic vehicles preferred
• Strong customer service and communication skills
• Ability to remain calm and efficient in a fast-paced environment
• Attention to detail and commitment to safety
• Professional appearance and demeanor

What We Offer

• Competitive salary (based on experience)
• Growth opportunities within VIVÂMEE Hospitality
• Collaborative and values-driven culture
• Opportunity to work in a unique, high-end event environment

Apply Today

If you are passionate about creating unforgettable events and delivering exceptional guest experiences, we invite you to apply and become part of the VIVÂMEE Hospitality team at Renault Winery & Resort.

 Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Renault Winery Resort is an Equal Opportunity Employer.  In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.