Relias is a leading provider of cutting-edge software solutions designed to empower healthcare organizations in managing their compliance needs effectively. We are dedicated to helping our clients stay compliant with the ever-evolving regulatory landscape. The Renewal Manager proactively manages renewals for assigned accounts with a focus on retention and growth. You'll play a vital part in our core business strategy by establishing customer relationships and maximizing revenue.
WHAT YOU'LL BE DOING:
YOU'VE GOT WHAT IT TAKES IF YOU HAVE:
2+ years Renewal or Account Management experience in a SaaS sales environment
Experience forecasting renewals
Experience with:
Client Relationship Management (CRM): ability to effectively manage and nurture client relationships to achieve mutual success
CRM Tool Management: utilization of CRM tools to improve overall client experience
Client Discovery: understand a client's needs and challenges, assessing the fit for the solution(s), and building a foundation for successful engagements and a long-term relationship
Negotiations: ability to strategically and effectively engage in discussions to reach mutually beneficial agreements with clients, partners, or stakeholders in the SaaS and/or eCommerce sectors
Renewal Cycle Management: strategically manage and optimize the process of renewing client contracts or subscriptions in the SaaS and/or eCommerce sectors
Bachelor's Degree