Rental Coordinator

Milton CAT

Randolph, Massachusetts

JOB DETAILS
SALARY
SKILLS
Business Solutions, Caterpillar Equipment, Communication Skills, Construction, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Diversity, Driver's License, ERP (Enterprise Resource Planning), Equipment Maintenance/Repair, Equipment Rentals, Federal Contracts, High School Diploma, Microsoft Office, Operational Support, Operations, Organizational Skills, Rentals, Sales, Sales Support, Team Player, Time Management, Vehicle Fleets
LOCATION
Randolph, Massachusetts
POSTED
7 days ago
Overview:

Milton Rents is a fast-growing equipment rental company with 16 locations across New England and Upstate New York. Backed by strong partnerships with leading manufacturers like Caterpillar, we pride ourselves on delivering high-quality equipment and exceptional service. We offer a collaborative environment, ongoing training, and strong career growth opportunities.

 

Position Summary

The Rental Coordinator is a key contributor to branch success, responsible for supporting rental operations, coordinating customer needs, and driving utilization of fleet equipment.

 

Pay Rate: $21.00 to -$28.00 per hour, based on experience

Responsibilities:
  • Support daily rental operations including order coordination, scheduling, and customer communication
  • Build and maintain customer relationships through phone and in-person interactions
  • Identify opportunities to grow rentals and support sales efforts
  • Coordinate with internal teams (yard, drivers, service, sales) to ensure timely and accurate fulfillment
  • Manages customer account and rental lifecycle; maintains in in ERP and CRM systems, contracts, and customer portals
  • Provide solution-based support to meet customer equipment needs
Qualifications:
  • High school diploma or GED, trade certificate or equivalent experience preferred.
  • Customer service, or sales experience preferred.
  • Strong communication and relationship-building skills.
  • Ability to work in a fast-paced, team-oriented environment.
  • Detail-oriented with strong organizational skills.
  • Proficiency in Microsoft Office and business systems (CRM experience a plus)
  • Interest in construction, equipment, or industrial environments is a plus.
  • Valid driver’s license.

Why Join Milton Rents?

Whether you are starting your career or bringing years of experience, this role offers the opportunity to grow within a dynamic, customer-focused organization. We value individuals who are motivated, relationship-driven, and eager to learn and succeed.

 

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties. 

 

Resumes that are mailed, emailed or hand-delivered to Milton Rents or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

 

Milton Rents is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton Rents is a Drug-Free workplace. 

About the Company

M

Milton CAT

Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York.

We are a private company, founded in 1960, owned by the family who started the business fifty years ago. Since those early days, Milton CAT has grown to 12 locations, and over 1,000 employees. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand.

The company has two main divisions; Earthmoving and Power Systems.

The Earthmoving Division sells, rents and supports machinery and work tools for segments that include the construction, landscaping, forestry, mining, quarry, crushing and screening and municipal sectors.

The Power Systems Division sells, rents and supports power generators and air compressors, and has a specialized engineering group that develops customized power systems. Those Milton CAT locations close to water have a marine focus; an industrial group markets engines to manufacturers to power their own machines and the on-highway truck engine business is an important component for all our locations. Our Power Systems service technicians also work on bus and mobile home engines and they support natural gas distribution working at pipeline compressor stations.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race,  color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Retail
FOUNDED
1960
WEBSITE
http://www.MiltonCAT.com