Rental Sales Specialist

• Coordinate inbound rental activity from a variety of sources: walk-in customers, phone calls, emails, and text messages for rentals and sales. 

• Resolve customer inquiries, reservations, quotes, and follow-up communications. 

• Confirm upcoming rentals with customers to ensure accuracy of dates, equipment, and requirements. 

• Ensure rental equipment and attachments are properly reserved, scheduled, and ready for customer use. 

• Maintain and update the daily rental status to ensure accuracy and reliability of equipment availability, location, and shop status. 

• Communicate schedule changes, conflicts, and equipment status updates to sales, dispatch, and service personnel. 

• Prepare approved rental agreements in accordance with company policy; ensure all required documentation and signatures are completed and properly filed. 

• Process rental invoices, ensuring accurate billing for rental time, fuel, damage, and additional charges. 

• You have experience in sales support, coordination, planning, or customer service.
• You’re extremely organized, customer-focused, and service-driven with excellent customer service skills and a passion for helping people.
• You take pride in doing meaningful work, but don’t take yourself too seriously.
• You have great attention to detail, can work as part of a team, and can prioritize.

• You have prior experience with rental sales and a basic knowledge of heavy equipment.

• No micromanagement. Just clear expectations, trust, and backup when you need it.
• Open-door leadership from your manager to the owner.
• People who've got your back and won't let you fail.
• We don't take ourselves too seriously. You'll find room for a laugh, whether it's in the shop or at a company event.
• Company donations and support for causes employees care about.

• Schedule flexibility to support personal commitments when possible.
• Opportunities for growth across a wide range of equipment and customers.
• Support for ongoing training, education, certifications, and development.

• Yearly raises and bonuses for cost-of-living and merit.
• Competitive commission on equipment sales.
• 401K plan with discretionary matching contributions (typically 50-100% match up to 6%).
• 100% company-paid single medical plan (employee pays for dependents) with $50 per week contribution to HSA for high-deductible medical plan participants.
• Low-cost dental & vision insurance.
• $50,000 life insurance, AD&D, enhanced STD, and LTD fully covered by the company starting day one.
• Paid uniforms and annual tool and boot allowance.

• Vacation for full-time employees:
  • 1 week after 1 year
  • 2 weeks after 2 years
  • 3 weeks after 5 years
• 40 hours paid sick leave and 7 paid holidays.

• Facility expansion in 2026 to support our growth.

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