Rental Support Specialist

If you thrive in a fast-paced environment where details matter and teamwork drives success, this is your opportunity to make an impact. As a Rental Support Specialist, you’ll play a key role in supporting the rental process from start to finish—ensuring accuracy, efficiency, and exceptional internal customer service. In this role, you’ll collaborate closely with sales and operations teams, helping keep deals moving and customers supported. If you enjoy solving problems and being a dependable resource for others, this role is for you. Join the team and apply today!

What's in it For You:

• Competitive compensation to reflect your experience.
• State-of-the-art workspaces and amenities in the heart of downtown Fargo.
•  A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Our Fargo, ND Field Support Office is located in the heart of a thriving, fast-growing metro area that blends small-town charm with big-city energy. At the Fargo Field Support Office, you’ll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you’ll find the support and opportunity to thrive here.

What You Will Do:

• Support Rental Operations: Review rental deals, create contracts, and adjust agreements as terms change to ensure accuracy and completeness.
• Manage Billing Processes: Generate and review rental invoices daily, ensuring timely and accurate billing for all transactions.
• Monitor Equipment & Data: Use reporting tools and equipment tracking systems to verify asset locations and identify opportunities such as warranty needs.
• Collaborate with Internal Teams: Partner with sales and internal teams to resolve questions, support rental activity, and keep processes running smoothly.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Customer Service Mindset: Strong commitment to delivering excellent service and supporting internal customers effectively.
• Attention to Detail: Ability to review contracts, billing, and documentation with a high level of accuracy.
• Organization & Time Management: Strong ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
• Problem-Solving Ability: Capability to identify issues, adjust processes, and support solutions in a fast-paced environment.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Meaningful, Fast‑Moving Work: Each day brings new challenges, problem‑solving opportunities, and the satisfaction of helping customers be successful.
•  People‑First Team Culture: You’ll be part of a supportive, collaborative close-knit team that values accuracy, trust, and helping one another succeed.
•  A dynamic environment: where no two days are the same.
•  A supportive team: that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.