Rep 2, Customer Order Mgmt

Bill rate not to exceed *** On-site. High School Diploma. Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.Demonstrates working knowledge of business practices and procedures. Demonstrates working knowledge of product/service features used in customers' businesses. Interprets and applies systems knowledge and tools to manage customer requests with supervision. Resolves routine problems/issues. Coordinates problem resolution with alternate sources. Offers customers alternatives based on available tools and information. Has developed knowledge and skills in own area; may still be acquiring / expanding higher level skills. Applies knowledge / skills to complete a variety of day-to-day activities within own area. Works with moderate supervision / guidance; accountable for individual results and impact on team. Able to work within multiple software systems, including Excel, SAP and PowerBI (reporting systems). Good communiciation and organizatinal skills.

Bill rate not to exceed *** On-site. High School Diploma. Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.Demonstrates working knowledge of business practices and procedures. Demonstrates working knowledge of product/service features used in customers' businesses. Interprets and applies systems knowledge and tools to manage customer requests with supervision. Resolves routine problems/issues. Coordinates problem resolution with alternate sources. Offers customers alternatives based on available tools and information. Has developed knowledge and skills in own area; may still be acquiring / expanding higher level skills. Applies knowledge / skills to complete a variety of day-to-day activities within own area. Works with moderate supervision / guidance; accountable for individual results and impact on team. Able to work within multiple software systems, including Excel, SAP and PowerBI (reporting systems). Good communiciation and organizatinal skills.

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