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Skills
- Communication Skillsunmatched
- Consumer Electronicsunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Trainingunmatched
- Functional Testingunmatched
- Identify Issuesunmatched
- Installation Guideunmatched
- Lift/Move 50 Poundsunmatched
- Product Costingunmatched
- Product Testingunmatched
- Team Playerunmatched
Description
The Repair Agent performs high quality repairs on consumer electronics and appliances by addressing all unit symptoms and making repairs as necessary. Their responsibilities include communicating effectively and educating customers on product repairs.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.
Key Responsibilities
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.
Key Responsibilities
- Drives a positive customer experience by building relationships and providing solutions to their needs.
- Diagnoses, orders, and makes installations for product repairs.
- Contacts customers with quotes for repairs and answers questions regarding cost, product installation, and operation.
- Completes routine functionality and quality testing on all products.
- Partners with colleagues and leaders to manage work-in-process (WIP) repairs.
Basic Qualifications
- Able to stand and sit for long periods of time
- Able to work in a fast-paced environment
- Able to work in a non-climate-controlled environment
- Able to lift weight up to 50 pounds with or without accommodation
- 6 months of experience diagnosing and repairing consumer electronics and/or appliances
Numbers & Facts
| Location | Los Angeles, California |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.