Job Description
Position Purpose Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment, and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained.
Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental, which includes:
• Writing customer contracts and invoices for equipment rental • Checking to make sure tool is operating properly • Demonstrating its proper use as needed
In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department.
In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair, and cleaned prior to returning to the store where the repair originated.
Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.
As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including: