Repair Technician

Job Name: Roofing Repair Technician 
Location: Mill Creek, WA  
Position Type: Full-Time 
Pay: $30-$45 per hour (Based on experience) + Company Vehicle, Fuel Card  

Position Summary 

As a Residential Roofing Repair Technician, you'll be on the front lines delivering critical service and repair solutions to our customers. Whether addressing warranty issues or taking on new service calls, you'll be responsible for diagnosing problems, executing high-quality repairs, and ensuring homeowner satisfaction every step of the way. 

This role is ideal for someone who understands exterior home services (roofing, gutters), works well with tools, and can identify issues and fix them the right way—not just patch them. 

Key Responsibilities 

• Diagnose roof leaks and determine the most effective repair solution. 

• Complete high-quality roofing, flashing, siding, gutter, and skylight repairs. 

• Meet with homeowners to explain findings and recommended repairs. 

• Document completed work with photos and job notes. 

• Maintain company vehicles, tools, and equipment. 

• Represent North Creek Roofing professionally on every jobsite.  

 What Success Looks Like 

• Diagnoses leaks accurately the first time  

• Completes repairs that last  

• Earns positive homeowner reviews  

• Maintains an organized service vehicle  

• Documents work clearly  

• Works independently while representing North Creek Roofing professionally 

• Completes repairs efficiently while maintaining North Creek Roofing's quality standards. 

 Teamwork & Jobsite Excellence 

• Collaborate with Production teams to ensure scheduling and materials align 

• Maintain a clean and safe job site, following company and OSHA safety guidelines 

• Proactively report material needs, safety concerns, or customer issues 

• Maintain a clean and organized company vehicle 

Required Qualifications 

• 2+ years of experience in roofing, service, or residential construction 

• Experience repairing residential asphalt shingle, metal, and low-slope roofing systems. 

• Comfortable working at heights and on varying roof pitches with safety equipment 

• Basic carpentry and gutter installation experience 

• Excellent communication and customer service skills 

• Must be able to lift 50+ lbs. regularly and work in a physically demanding role 

• Valid driver's license and clean driving record 

• Bilingual in Spanish is preferred. 

 Introductory Period  

• The first 60 days of employment will be considered a probationary period. During this time, performance will be evaluated based on work quality, productivity, attendance, and adherence to company standards. Employment may be terminated during this period if expectations are not met.  
• The probationary period is also an opportunity for the employee to evaluate whether North Creek Roofing is the right fit. 
• All benefits outlined below begin immediately upon hire and are not delayed during the probationary period. 

Schedule 

• Full-time, typically 8 hours per day or as needed to complete necessary repair work M-F 

• Occasional early mornings, late evenings, or weekend work depending on service needs 

Benefits 

• Compensation piece work and hourly pay: Depending on skill level 

• Company Vehicle, Fuel Card  

• Health, dental, and vision insurance 

• 401(k) with company match 

• Supportive, team-focused work environment 

Why Join North Creek Roofing? 

• Established company with over 30 years of success  

• Year-round residential work  

• Modern equipment and organized scheduling  

• Company vehicle and fuel card  

• High-quality workmanship—not production at all costs  

• Supportive office staff that keeps you productive  

• Opportunities to grow into leadership positions