Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?
When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?
If so, ActionLink wants YOU to join our Sony Account Technical Service Division and dive into the latest technological advancements in digital imaging!
Position Overview
The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment. The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.
As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.
Schedule & Location
- Schedule: Monday - Friday 7am -4pm
- Location: Sony Electronics Pro Solutions Depot at 115 W Century Rd, Paramus, NJ 07652 US
What We Offer
- Share your Sony enthusiasm: Represent a leading global innovator in digital imaging
- Experience-Driven Earnings: $27.61 - $33.00 hourly pay
- You''''re eligible for perks: Medical, dental, vision, life, and prescription insurance plans
- W2 employment: Weekly pay schedule, utilizing direct deposit
- 401(k) retirement savings plan with company match: Secure your financial future!
- Paid time off and paid holidays: Take a break and recharge with family and friends!
Duties
- Troubleshoot, diagnose, and repair electronic & camera products correctly
- Meet customer demands by providing efficient and responsive service support to client products
- Maintain performance levels that are aligned with service metrics
- Use dedicated testing and service equipment
- Related administrative tasks such as data entry of evaluation findings
- Report and record keep product failures, trends, and serviceability
- Additional duties as assigned
Qualifications
- Minimum 2 years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing
- Associate degree in electronics or with emphasis on electronic equipment a plus
- Proficient knowledge of digital and analog circuitry
- Knowledge and use of sophisticated test equipment in the repair process
- Ability to read and interpret electronic schematics
- Experience in precision soldering
- Demonstrated basic skills with precision hand tools and test equipment
- Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
- Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
- Excellent communication and customer service skills
Physical Requirements
- Able to use a computer, phone, and other standard office equipment
- Must be mobile and able to sit and/or stand for four (4) hours
- Able to lift 35 lbs. from floor to chest level
- Basic understanding and manual dexterity to use various hand-held and power tools
- Smartphone with internet access/data plan
We are an Equal Opportunity Employer
#SONYREPAPP