Repairs Specialist

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries, with a continuously expanding presence in new countries worldwide. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers. GA Telesis Ecosystem is a vast global network spanning 54 locations in 30 countries on six continents. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.

Within GA Telesis, the Flight Solution Groups (FSG) primary focus is to meet or exceed our customers satisfaction. We are seeking a Repair Specialist to manage the day-to-day responsibility for repair requisitions, issuance of repair orders, and vendor management. Vendor management refers to follow ups, quote approvals, vendor performance and metrics. Reporting to the Director of Repairs, the ideal candidates will use their passion for customer service and excellent communication skills to support the FSG team. This position is based in Fort Lauderdale, Florida.

Important Notice:

Eligibility Requirement: Only U.S. Citizens or Permanent Residents will be considered for this position.

Responsibilities:

• Create, manage, and/or expedite Repair Orders according to the needs of sales and product line teams to achieve deadlines
• Select approved vendors for repair orders based on individual vendor capabilities, turnaround time, repair cost, and company objectives
• Ensure the accurate and prompt processing of repair orders
• Coordinate with various units within GA Telesis to obtain approvals, information required, etc. to perform your tasks
• Respond and follow up on vendors correspondence, expedites, quote approvals, discrepancies, repair pricing negotiations and other issues while building an intercompany relationship(s)
• Create reports and PowerPoint presentations to illustrate status, backlog, vendor scorecard, on time delivery, quality performance and any other metrics requested by management
• Be able to speak in front of groups for repair order status and other topics as required
• Be able to determine BER rates, Fair Market Value, and Average Repair pricing to properly make sound decisions on repairs

Qualifications:

• Associate degree or work experience equivalent
• Must be proficient in Microsoft Office (advanced Excel desired)
• Must be organized and have great communications skills (oral & written)
• Must be able to work in a team environment

Preferred Qualifications:

• 3 years of aviation experience
• Travel may be required to visit vendors (local/minimal)
• Quantum experience a plus
• Performs well under pressure
• Positive and professional demeanor

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