Hybrid – Saginaw, Michigan | Initial on-site training
If you’re a detail-oriented, critical thinker with a data-driven approach, this could be a great opportunity for you!
As a Reporting Analyst in Morley's reacquired vehicle group, you will drive key business decisions by providing a link between raw enterprise data and leadership. You will be responsible for creating, maintaining and documenting processes and systems, and ensuring consistency, security and accessibility of data. You will also design and review reports, relying on your data extraction, analysis and transformation skills.
What You’ll Do
Acquire data from sources and maintain databases and data systems
Identify, analyze and interpret trends and / or patterns in complex data sets
Develop, modify, maintain and support custom reports (MS SQL, SSRS, GIT, FTP) for both ad-hoc and ongoing needs
Develop and implement data collection systems and other strategies that optimize efficiency and data quality
Create and maintain technical documentation for various systems, services and business processes including databases and reporting procedures
Assist with the review, consolidation and reduction of data discrepancies
Work closely with management and clients to prioritize business needs
Assist with support and maintenance issues which may include specification design and development oversight
Perform activities required for testing and integration with other applications
Conduct system and database audits to ensure a high level of security, accuracy and efficiency before devising new solutions or finding ways to enhance data management solutions
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Hybrid Schedule
For the first month, you'll be on site full time to onboard and train at Morley's corporate headquarters in Saginaw, Michigan. Afterward, you'll work a hybrid schedule partly from home and partly on site.
See *The Hybrid Experience* section below for on-site perks and videos on what both experiences are like!
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).
Skills for Success:
Required Skills
Professional communication skills (spoken and written)
Data-driven approach
Solid work ethic
Ability to meet / exceed deadlines
Excellent organizational skills
Acute listening skills with strong attention to detail
Demonstrated critical thinking, analytical and process-oriented skills
Familiarity with data structures and metadata
Computer proficiency
Eligibility Requirements
Associate degree (or high school diploma / GED with equivalent on-the-job training)
One or more year of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Able to work on site at our office in Saginaw, Michigan, during the initial on-site training period and as needed after that point
Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
Must be able to stick to the schedule reliably
Nice to Have
Previous experience in an IT role
Remote Work Requirements
Secluded and distraction-free work environment
Required internet setup:
High-speed internet delivered through a wired provider (cable or fiber)
Computer must be physically connected to your modem / router using an Ethernet cable
Wireless, 5G and satellite connections are not supported
The Hybrid Experience
Work from home (WFH) flexibility, in-person interaction.
On campus – See what it’s like working on site at Morley, where you can connect in person:
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
Medical and prescription coverage
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Who we are: We’re a team that truly cares about you, values what you do and puts your unique talents to work. We love to make a difference in the lives of each other, our clients and our communities. This is why our associates choose to pursue their passions at Morley.
Our philosophy: To achieve our client-focused mission “to deliver extraordinary experiences,” we must first deliver extraordinary experiences to each other. Our associate-centric culture is focused on fostering happy and healthy people who feel challenged and rewarded, valued for their talents and secure in the care of inspiring and supportive leadership.
What we do: Within our company, we have three groups that serve our Fortune 500 clients in three distinct ways. Our Business Process Outsourcing group is a contact center providing customer care, expert and technical support and specialty support services. In Meetings & Incentives, we produce meetings and events domestically and internationally. Our Exhibits & Displays team creates environments that captivate trade show, museum and other audiences with memorable moments. To support our client-facing efforts, we have a diverse team of associates in the areas of human resources, information technology, accounting, marketing, communications, creative, facilities and enterprise services.