Reporting Analyst - Quality Assurance & Integration Specialist

Quality Assurance (40%)

• Manually test state reports, custom reports, and third-party integrations before release
• Design and execute test cases that mirror real-world school scenarios
• Document bugs with precision, providing clear reproduction steps and data context
• Validate data transformations and field mappings against state specifications
• Partner with engineers to verify fixes and prevent regression

Assessment Configuration (40%)

• Build assessment shells in our system according to publisher-specific requirements
• Configure complex settings for standardized tests (NWEA MAP, Renaissance, etc.)
• Maintain detailed documentation of assessment configurations across different publishers
• Troubleshoot assessment setup issues for customer success teams
• Stay current on publisher changes and updates

Assessment Configuration (40%)

• Build assessment shells in our system according to publisher-specific requirements
• Configure complex settings for standardized tests (NWEA MAP, Renaissance, etc.)
• Maintain detailed documentation of assessment configurations across different publishers
• Troubleshoot assessment setup issues for customer success teams
• Stay current on publisher changes and updates

Continuous Learning & Support (20%)

• Learn state reporting frameworks and education data standards (we'll teach you!)
• Participate in root cause analysis when customer issues arise
• Contribute to knowledge base articles and internal documentation
• Collaborate with Reporting Analysts to understand compliance requirements
• Identify patterns in bugs or customer questions that suggest process improvements

QUALIFICATIONS

Required:

• Bachelor's degree in Computer Science, Information Systems, Education Technology, or related field (or equivalent experience)
• Understanding of software development lifecycle and testing methodologies
• Experience with data concepts: how systems store, transform, and validate information
• Exceptional attention to detail—you catch what others miss
• Ability to think systematically: "If this changes, what else might break?"
• Clear written communication skills for documenting bugs and processes
• Comfort working with spreadsheets, CSVs, and structured data
• Genuine curiosity and willingness to learn complex, domain-specific knowledge

Bonus:

• Prior experience in edtech, K-12 schools, or educational software
• Familiarity with JSON, APIs, or data integration concepts
• Experience working with MongoDB or NoSQL databases
• Experience with testing tools or bug tracking systems (Jira, etc.)
• Understanding of education data (student records, grades, attendance)
• Experience creating technical documentation

Who Thrives Here

You're energized by variety—one day you're testing a Pennsylvania PIMS report, the next you're configuring NWEA assessments. You don't just find bugs; you think about why they happened and how to prevent them. You're comfortable saying "I don't know, but I'll figure it out." You appreciate that while the work is technical, the impact is human: real students, real schools, real consequences.

Location: Portland, Oregon (in-office preferred; but open to fully remote)
Reports to: Director of State Reporting
Employment Type: Full-time