Reporting & Observability Engineer

Job Description
Must Have Technical/Functional Skills

Job Summary

Seeking an experienced Reporting & Observability Engineer with strong hands-on experience in Grafana to design, build, and support enterprise dashboards and reports. The role will focus on transforming operational, infrastructure, and application data into actionable insights for technology and business stakeholders in a large-scale enterprise environment.

Technical Skills

• Strong hands-on experience with Grafana dashboard development and administration.
• Experience integrating Grafana with data sources such as Prometheus, Elasticsearch, Splunk, SQL databases, or equivalent.
• Solid understanding of metrics, logs, and time-series data.
• Ability to write and optimize queries for backend data sources (SQL, PromQL, etc.).
• Experience building enterprise reporting and visualization solutions.
• Knowledge of monitoring and observability concepts.
• Familiarity with alerts, thresholds, and SLA/SLO dashboards.
• Working knowledge of Linux and enterprise infrastructure environments.
• Experience working with IT Operations, SRE, or Platform teams.
• Understanding of security, access control, and role-based dashboard permissions.
• Experience: Minimum 6+ years

Roles & Responsibilities

• Design and develop interactive dashboards and reports using Grafana.
• Integrate Grafana with multiple data sources for real-time and historical reporting.
• Build operational, performance, and compliance dashboards for infrastructure and applications.
• Collaborate with stakeholders to gather reporting and visualization requirements.
• Ensure dashboards follow enterprise standards for usability, accuracy, and performance.
• Maintain and enhance existing dashboards based on evolving requirements.
• Implement alerting and thresholds based on monitored metrics and KPIs.
• Troubleshoot data discrepancies and performance issues in reports.
• Automate dashboard updates and reporting workflows where applicable.
• Document dashboards, data sources, and reporting best practices.

Generic Managerial Skills, If any

• Analytical Thinking
• Problem Solving
• Result Orientation
• Technical Strategy Development
• Collaboration
• Impact & Influence