Repossession Processor

U.S. Bank

Earth City, MO

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JOB DETAILS

SALARY

$20–$26.39 Per Hour

SKILLS

Bank Secrecy Act, Banking Services, Communication Skills, Community Support, Computer Skills, County Ordinances, Customer Support/Service, Disability Accommodations, E Programming Language, Financial Operations, High School Diploma, Inside Sales, Insurance, Legal, Marketing/Sales Collateral, Microsoft Office, Mortgage Collections, Mortgage Servicing, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Regulations, Risk, Root Cause Analysis, Safety Process, Safety/Work Safety, Time Management, Writing Skills

LOCATION

Earth City, MO

POSTED

24 days ago

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. **Job Description** Performs a variety of support and oversight to the physical repossession and collateral liquidation processes for the bank; requiring thorough knowledge of consumer banking, specifically default operations, programs and practices. Duties may include validation of, and managing daily controls and escalating associated findings (including regulatory, risk, financial, and operational); support repossession providers in effectiveness measures; management of physical collateral across the United States, in both impounded and repossessed situations; root cause and investigation into account issues; customer correspondence creation and validation (regulatory); consumer titling oversight; sales coordination with internal and external partners – including internal and external legal counsel. Basic Qualifications - High school diploma or equivalent - Typically four or more years of clerical and customer service experience Preferred Skills/Experience -Collections or mortgage servicing experience - Thorough knowledge of products, services, terminology, procedures and systems related to assigned area - Strong customer service skills - Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service - Ability to independently identify and resolve complex problems - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Effective verbal and written communication skills **Location expectations** This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Benefits:** Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**

About the Company

U.S. Bank

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