Seeking a Customer Service Representative to create positive customer experiences both in person and over the phone.
Primary duties include answering calls, providing information, processing payments, managing service requests, billing inquiries, and resolving issues with professionalism and tact.
Responsibilities also involve communicating with field and office teams, documenting feedback, and maintaining compliance with policies and regulations.
Ideal candidates have at least 2 years of customer service experience, strong communication skills, proficiency in data entry and Microsoft Office, and the ability to handle fast-paced environments.
Offers competitive pay, comprehensive benefits, bonus opportunities, and professional development in a collaborative, inclusive setting.
Join a growing utility and renewable energy company dedicated to sustainability and community impact.