Begin a rewarding career in healthcare with a great organization where your growth and contribution matter. As the welcoming face of our clinic, you will help create a positive experience for every patient while building valuable skills in healthcare.
Under the direction of the Supervisor, the Customer Service Representative serves as a key liaison between patients and healthcare staff by scheduling appointments, maintaining medical records, and providing timely, professional assistance.
Qualifications:
Education
Required: High School Diploma or GED. Preferred: Completion of a Medical Terminology course.
Required Skills
Demonstrated effective verbal and written communication skills.
Ability to handle stressful situations professionally, courteously, and effectively.
Basic understanding of medical terminology.
Strong customer service and interpersonal skills.
Required Experience
One to two (1–2) years of customer service experience.
Preferred Experience
Two (2) years of customer service experience in a healthcare-related environment.
Patient Population
Responsible for serving patients across all age groups.
Numbers & Facts
Location
St. Augustine, Florida
Job Type
Full-time
Skills
Calendar Managementunmatched
Communication Skillsunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Healthcareunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Respiratory Medicineunmatched
Time Managementunmatched
Writing Skillsunmatched
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