representative II

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:

PRN

Shift:

Day (United States of America

Address:

400 CELEBRATION PL

City:

CELEBRATION

State:

Florida

Postal Code:

34747

Job Description:

Greets patients using outstanding customer service skills. Registers patients using Advent Health procedures and adhering to PFS standards. Assists physician's offices and patients by locating exams and reports, faxing reports, signing out films, and handling memos. Researches scripts, previous forms, insurance cards, orders, changes, and cancels exams using scheduling computer program. Completes registrations in a timely manner, follows through on all registration screens, and scans all paperwork into the system. Keeps waiting room and workspace clean and in order, uses office equipment with care, and monitors supplies to request before running out. Maintains knowledge and understanding of process improvement plans, participates in recording or storing data for process improvement initiatives, and actively looks for ways to improve department processes. Attends department meetings consistently, promotes positive dialogue with respect to department objectives, and is responsible for understanding all agenda items. Answers phone using scripted greeting and lets coordinator and nurses know when patients are ready. Assists coworkers as needed to ensure smooth operation of the department. Demonstrates Advent Health's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Performs other duties as assigned.Knowledge, Skills, and Abilities:

• Basic computer and filing skills [Required]
• Ability to communicate professionally with an acceptable use of English and spelling [Required]
• Ability to follow directions [Required]
• Ability to work independently in most situations while multitasking [Required]
• Ability to work with people of various diverse backgrounds [Required]
• Customer service skills [Required]
• Knowledge of PFS procedures [Preferred]
• Knowledge of computer programs including Sunport, Cerner (registration screens and scheduling [Preferred]
• Medical terminology [Preferred]
• Ability to communicate in Spanish [Preferred]

Education:

• High School Grad or Equiv [Preferred]

Field of Study:

• in Health Services Administration or other related medical or business field

Work Experience:

• N/A

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements: (Please click the link below to view work requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$16.63 - $26.60

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.