Job Description
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.
Responsibilities:
- Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
- Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
- Identifies ways for continuous improvement of processes.
- Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
- Reports industry trends, competitive pricing and customer feedback to management.
Qualifications:
- High School Degree or Equivalent required; Bachelors’ degree preferred
- Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
- Familiar with Microsoft Office, and ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Working in team environment
- Communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
- Ability to travel 0% - 25%
Numbers & Facts
| Location | Pompano Beach, Florida |
| Industry | Other/Not Classified |
| Salary | $26.02–$32.52 |
| Company Size | 100 to 499 employees |
| Website | http://www.accu-tech.com/ |
About Company
In November 1983, two men, Barry Heidt and Dan Delavie, met for lunch in Atlanta, GA. When lunch was over, the decision to create a new datacom distributor in Atlanta had been cast. In March 1984, Accu-Tech officially opened in a 5,000 sq. ft. warehouse on the northeast side of Atlanta. Our foundation is built upon maintaining the trust of our customers, vendors and employees. Accu-Tech and our manufacturer partners distribute and deliver the latest complete, integrated solutions available to the market. Partnering with Accu-Tech provides you with the peace-of-mind that the systems installed in your facility will be high-performance and reliable.
Skills
- Administrative Skillsunmatched
- Communication Skillsunmatched
- Computer Skillsunmatched
- Continuous Improvementunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Satisfactionunmatched
- Customer/Client Researchunmatched
- Detail Orientedunmatched
- Field Salesunmatched
- High School Diplomaunmatched
- Identify Issuesunmatched
- Industry/Trade Analysisunmatched
- Inside Salesunmatched
- Marketingunmatched
- Microsoft Officeunmatched
- Multitaskingunmatched
- National Salesunmatched
- Order Processingunmatched
- Order/Customer Fulfillmentunmatched
- Pricingunmatched
- Process Improvementunmatched
- Report Distributionunmatched
- Revenue Growthunmatched
- Riskunmatched
- Salesunmatched
- Sales Administrationunmatched
- Systems Maintenanceunmatched
- Up-Sellingunmatched
- Willing to Travelunmatched
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