Communication Skills, Customer Support/Service, Detail Oriented, Editing, Federal Government, Integrated Library System, Interlibrary Loans, Library and Information Science, Metadata, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, OCLC (Online Computer Library Center), Operations, Organizational Skills, Presentation/Verbal Skills, Team Player, Technical Support, Telephone Skills, Writing Skills
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Job Type
Full-time
Description
LAC Federal is seeking a Technical Information Specialist to work for a major Federal Agency in Silver Spring, MD. The selected individual will assist the daily operations of the library book processing, collection management, interlibrary loans, and reference technical support. This is a long-term full-time (40 hours a week; Monday to Friday) benefited contract position.
Duties and Responsibilities:
- Editing and deleting metadata records
- Processing physical items for inclusion in the collection
- Shelving and maintaining physical items according to collection and shelf-list order
- Providing interlibrary borrowing and lending services
- Assists library patrons in circulation of materials, user registration, and locating physical items in the collection
- Provide technical support to Federal staff by screening incoming reference calls and providing accurate response to simple, readily available information.
- Support the Outreach Coordinator with new and ongoing library events
Requirements
- Master's Degree in Library Science (MLS/MLIS) from an ALA-accredited university is required
- Experience working in a customer service capacity
- Experience using OCLC, EndNote and Integrated Library Systems
- Excellent oral and written communication skills - ability to work well in a team
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Attention to detail; demonstrated organizational skills
Salary Description
$70,000 - $85,000
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LIBRARY SYSTEMS & SERVICES, L.L.C.