Research Moderators

Innova software Services Inc

Sacramento, CA

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Customer/Client Research, Data Collection, Data Quality, Detail Oriented, Establish Priorities, Information/Data Security (InfoSec), Interpersonal Skills, Organizational Skills, Safety Compliance, Testing
LOCATION
Sacramento, CA
POSTED
6 days ago

Job Title: Research Moderator

Job Type: Contract

Duration: 1 2 months

Locations: San Diego, CA (10 openings) | Atlanta, GA (13 openings) | Sacramento, CA (13 openings)

Job Summary:

We are hiring a large team of detail-oriented Research Moderators to facilitate research sessions with recruited participants from the general public. In this role, you will guide participants through structured interviews and testing protocols, ensuring high-quality data collection while prioritizing safety, compliance, and participant privacy.

Key Responsibilities:

  • Facilitate active research sessions with recruited participants from the general public.

  • Guide participants through interviewing and testing procedures while strictly adhering to client protocol guidelines.

  • Collect accurate, objective, and unbiased data throughout each session.

  • Ensure participant safety, comfort, and data privacy at all times.

  • Adhere to strict security guidelines to properly and efficiently deliver collected data in accordance with project expectations.

Requirements:

  • Strong interpersonal, communication, and public-facing skills.

  • Prior experience in research facilitation, data collection, customer service, or coordinator roles is highly preferred.

  • Ability to follow detailed step-by-step protocols and technical guidelines precisely.

  • High level of integrity, attention to detail, and commitment to data security.

About the Company

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Innova software Services Inc