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Research Operations Manager

Iconma

Remote, CA(remote)

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JOB DETAILS
SALARY
$68.97–$72.41 Per Hour
SKILLS
Artificial Intelligence (AI) Programming Languages, Communication Skills, Customer Experience, Film, Focus Groups, HTML (HyperText Markup Language), Health Plan, JavaScript, Localization, Multitasking, Operations Management, Operations Research, Problem Solving Skills, Programming Tools, Python Programming/Scripting Language, Quality Assurance, Quality Management, Quantitative Research, Research Skills
LOCATION
Remote, CA(remote)
POSTED
12 days ago
Our Client, an Entertainment/Streaming Service company, is looking for a Research Operations Manager for their Remote location.
 
Responsibilities:
  • Use GenAI tools such as Claude or Cursor AI to program quantitative research surveys
  • Use GenAI tools to check data tables and quality check surveys
  • Leverage workflows and GenAI tools to quality check survey programming, localization and member experience workflows
  • Build workflows related to survey programming and quality check management that can be applied across quantitative research projects
  • Support any survey related ad hoc tasks related to a Scaled Ops project
  • Partner with 3P vendors for focus groups or additional research and reporting related requests
 
Requirements:
  • 5+ years programming complex, highly technical surveys on tools like Decipher (python, html, javascript)
  • Experience with GenAI tools such as Cursor, Claude or general survey programming tools
  • Excellent quality assurance management skills
  • Excellent communication skills
  • Possess a passion for research and the ability to screen early TV shows and movies to consumers
  • You thrive on the ability to multitask in a dynamic environment - making sound, contextualized and independent decisions
  • You have a passion for finding the right approach, tool or solution for the challenge at hand
  • You enjoy being part of a team that can creatively flex and drive innovation for our research practice
  • You’re a pragmatic problem solver and have a gift for identifying areas of improvement
  • You haven’t lost your ability (or passion!) to be hands-on or in the weeds when needed
  • You have a Bachelor's degree or relevant experience
 
Why Should You Apply?  
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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