Research Specialist

ABOUT INSPECTED

Inspected is a fast-growing, tech-enabled construction technology company revolutionizing remote inspections and permitting for the construction industry. We serve homebuilders, HVAC, solar, roofing, pool, and commercial and residential contractors across Florida, Texas, and Tennessee — with North Carolina and additional markets coming soon.

We are one of South Florida’s fastest-growing companies with 100% growth for three consecutive years. Our proprietary platform, Permit Hub, is transforming a process that once took months into one that takes days. This is a high-energy, high-growth environment where every team member makes a real and visible impact on our customers and our mission.

POSITION SUMMARY

The Research Specialist supports municipal registration, jurisdiction activation, and multi-state expansion by collecting, validating, organizing, and maintaining accurate regulatory and operational information. This position prepares the research foundation required for the Registration & Activation Specialist and Compliance Lead to communicate with jurisdictions, complete registrations, resolve issues, and approve activation.

ESSENTIAL FUNCTIONS

Core duties and responsibilities include the following. Other duties may be assigned.

Jurisdiction Research

• Research building departments, municipalities, counties, and other authorities having jurisdiction in assigned states or regions
• Identify municipal contacts, email addresses, telephone numbers, websites, portals, adopted ordinances, registration requirements, application forms, checklists, fees, and submission methods
• Research state statutes, licensing agencies, reciprocity requirements, and administrative prerequisites for entry into new states or jurisdictions
• Identify conflicting, unclear, or potentially unlawful requirements and escalate them without offering an unsupported interpretation

Documentation & Record Management

• Create and maintain the HubSpot municipality record and Municipality Registration Ticket for each assigned jurisdiction
• Document research findings in the approved workflow template using clear, complete, and verifiable information
• Create and maintain municipality folders and organized document repositories in approved company systems
• Maintain the Registered Cities Master List, governing-bodies lists, municipal contact records, operational notes, and related tracking tools
• Collect and organize current Private Provider and third-party registration documents including resumes, licenses, identification records, certificates of insurance, workers’ compensation documents, and jurisdiction-specific forms
• Maintain links and access information for municipal portals and internal registration resources in accordance with company security practices

Handoff & Ongoing Maintenance

• Provide a complete research handoff to the Registration & Activation Specialist and promptly correct missing or inaccurate information
• Support insurance, license, qualifier, inspector, and document updates by identifying every affected municipal record and repository
• Track changes to municipal forms, portals, contacts, registration requirements, and operating procedures and route material changes for review
• Assist with audits of active municipalities to confirm that research, contacts, documents, links, and operational notes remain current

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• 2+ years of experience in research, permitting, municipal administration, compliance support, licensing, data management, or a related field
• Strong internet, regulatory, and document research skills with the ability to verify information using authoritative sources
• Excellent attention to detail and the ability to maintain accurate records across multiple systems
• Strong written communication and organization skills
• Proficiency with Microsoft Office, Google Workspace, PDF tools, HubSpot or comparable CRM systems, and shared document repositories
• Ability to manage multiple jurisdictions, deadlines, and follow-up assignments
• Ability to recognize gaps, conflicts, and escalation triggers without exceeding the authority of the role

Preferred

• Experience with construction permitting, municipal administration, or building-department processes
• Familiarity with HubSpot or similar CRM platforms
• Bilingual in English and Spanish

PERFORMANCE EXPECTATIONS

• Accuracy and completeness of municipality research packages
• Timeliness of ticket creation, research completion, and handoff
• Accuracy of the Registered Cities Master List, contacts, folders, and operational records
• Percentage of records maintained without missing links, documents, or required fields
• Timely identification and escalation of changed or conflicting requirements

WHAT WE OFFER

• Competitive compensation commensurate with experience
• Unlimited PTO policy
• Health benefits and 401(k)
• A front-row seat to one of South Florida’s fastest-growing tech companies
• A collaborative, high-energy culture that values precision, initiative, and impact
• Real opportunity to shape how Inspected operates as we enter new markets

Powered by JazzHR