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Research Strategist, PXTCS Experience Research

Amazon.com Inc
  • San Francisco, CA
    21 days ago

    Job Description

    Our team is looking for a Research Strategist to help execute research strategy, working closely in a collaborative environment. You will deliver actionable insights that guide decisions as we create engaging and customer-focused experiences for Amazon employees.

    Key job responsibilities

    • Lead research initiatives that align with business strategy using behavioral science research methods and experimental design
    • Design and execute research studies using optimal quantitative and qualitative methods
    • Manage the complete research lifecycle from proposals and methodology design to participant screening, session moderation, analysis, and insight delivery
    • Communicate complex concepts clearly across different audiences and organizational levels
    • Help partner teams identify the most relevant research questions
    • Deliver focused, actionable research insights to support PXT executives in strategic decision making
    • Collaborate with design, product management, economists, and scientists to develop innovative end-to-end solutions for top outcomes

    About the team

    The Central Science Team within Amazon"s People Experience and Technology organization (PXTCS) uses economics, behavioral science, statistics, and machine learning to improve Amazon processes while enhancing Amazonians" well-being and work value. Our interdisciplinary team combines science, research, human-centered design, and engineering to develop solutions that measurably achieve this goal.

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Analysis Skillsunmatched
    • Business Strategyunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Economicsunmatched
    • Experiment Designunmatched
    • Machine Learningunmatched
    • Process Improvementunmatched
    • Product Designunmatched
    • Scientific Researchunmatched
    • Statisticsunmatched
    • Team Playerunmatched
    • Technical/Engineering Designunmatched

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