We are looking for a detail-oriented Reservation Services Specialist to assist customers with researching, coordinating, and managing reservation requests.
The ideal candidate is organized, responsive, and comfortable working with customers and online reservation systems.
Key Responsibilities
Respond to reservation questions and requests
Gather relevant customer information
Research available reservation options
Provide accurate information
Coordinate reservation details
Review information for accuracy
Provide confirmations and updates
Assist with modifications when necessary
Communicate with providers
Maintain accurate records
Follow up with customers throughout the reservation process
Qualifications
Strong customer-service skills
Excellent attention to detail
Good communication abilities
Strong organization
Basic computer proficiency
Comfortable researching information online
Ability to learn reservation systems
Strong follow-up skills
Reliable and professional
Previous reservation experience is helpful but not required
Flexible Scheduling: Manage your availability around responsibilities
Training Available: Learn reservation systems and processes
Ongoing Support: Access continued resources and education
Professional Development: Develop organization, communication, and customer-service skills
Customer-Focused Role: Help customers navigate reservation options and requests
How to Apply
If you#39;re detail-oriented and enjoy assisting customers with reservations, we encourage you to apply for the Reservation Services Specialist opportunity.
Numbers & Facts
Location
Des Moines, IA (Remote)
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Follow Throughunmatched
Organizational Development/Managementunmatched
Organizational Skillsunmatched
Record Keepingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.