Reservations Agent Upsell & Guest Experience

Langham-Hote

Chicago, IL

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Data Quality, Record Keeping, Telephone Skills, Up-Selling
LOCATION
Chicago, IL
POSTED
1 day ago

Langham-Hotel in Chicago is seeking a Reservations Agent to provide exceptional customer service by answering telephone inquiries and processing reservations. The ideal candidate will demonstrate effective communication skills and the ability to handle guest requests and complaints with tact and diplomacy.Responsibilities include managing incoming calls, maximizing occupancy through upselling accommodations, and ensuring all information is accurately recorded. Full-time benefits include medical insurance, 401k options, and free meals while on duty.#J-18808-Ljbffr

About the Company

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Langham-Hote